PRIVACY POLICY
If Manly Whale Watching respects your privacy and is committed to protecting any personal information you provide to us.
This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, make an enquiry, or book a tour through us.
Who We Are
Manly Whale Watching acts as a booking agent and reseller for a range of whale watching and marine experiences operated by third-party tour providers.
Information We Collect
We may collect personal information that you voluntarily provide to us, including; Name, Email address, Phone number, Booking details, Number of passengers, Special requirements relevant to your booking, Any information you provide when contacting us providers
- Name
- Email adress
- Phone number
- Booking details
- Number of passenders
- Special requirements relevant to your booking
- Any information you provide when contacting us providers
We may also collect limited website usage information through cookies and analytics tools to help improve our website and services.
How We Use Your Information
We collect personal information solely for the purpose of:
- Processing and managing your booking
- Communicating with you about your booking
- Providing customer support
- Responding to enquiries
- Meeting legal or regulatory obligations where required
We do not sell, rent, or trade your personal information to third parties.
Sharing Information with Tour Operators
As a booking agent, we will share the information necessary to fulfil your booking with the tour operator responsible for delivering your chosen experience.
Once your information has been provided to the tour operator, their privacy policy and privacy practices will apply to the handling of your information by them.
We encourage you to review the privacy policy of the relevant tour operator before travelling.
Data Security
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure.
Retention of Information
We retain personal information only for as long as reasonably necessary to manage bookings, comply with legal obligations, resolve disputes, and maintain business records.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Effective Date: 1 May 2026